Shipping Policy

A legal disclaimer

The products sold by 9212 LLC are intended for cosmetic use only. All products and information provided on this website are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

By purchasing and using our products, you acknowledge and agree to the following:

You are responsible for reviewing all ingredients and ensuring you are not allergic or sensitive to any listed components.
We strongly recommend performing a patch test before full use of any product.
Discontinue use immediately if irritation or adverse reaction occurs and consult a licensed healthcare provider if necessary.
Our products are for external use only unless otherwise stated. Avoid contact with eyes.
Keep all products out of reach of children.

9212 LLC is not liable for any allergic reactions, injuries, damages, or misuse of our products. Use of our products is at your own risk.

All content on this website, including product descriptions and recommendations, is provided for informational purposes only and should not be considered medical advice.

By using this website and purchasing our products, you agree to these terms.

Shipping Policy - the basics

Thank you for shopping with 9212 LLC. Please review our shipping policy below to understand how orders are processed and delivered.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped using the selected shipping method at checkout. ALL CUSTOM PRODUCTS WILL NEED 2-4 WEEK TURN AROUND.

Please note that processing times may be extended during high-volume periods, sales, or holidays.

Shipping Time

After processing, shipping typically takes 3–7 business days depending on your location and the shipping carrier.

Please understand that delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotions such as free shipping on orders over $60 (if applicable) will be automatically applied at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Incorrect Addresses

It is the customer’s responsibility to ensure that all shipping information is entered correctly. 9212 LLC is not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Lost or Stolen Packages

9212 LLC is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is marked as delivered but not received, please contact the shipping carrier directly.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photo proof so we can review and resolve the issue.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, or unforeseen circumstances beyond our control.

PLEASE NOTE THAT IF YOU ORDER MULTIPLE PRODUCTS YOUR ORDER WILL SHIP TOGETHER.